Confidentiality and security are core values at Melt Creative, and we are committed to protecting users’ privacy at all times and to collecting only the personal data that is strictly necessary.
This Privacy Policy explains how we collect, use, store and protect personal data provided through this website or through any direct communication with Melt Creative. In particular, this policy explains:
The data controller is:
MELT CREATIVE S.L.
Tax ID / VAT: ESB65597155
Registered address: Pallars num. 161
Barcelona, Spain
Email: privacy@meltmeltmelt.com
Website: www.meltmeltmelt.com
For any matter related to the processing of your personal data, you may contact us at the email address indicated above, using the reference “Personal Data”.
SENDING OF EMAILS OR CONTACT REQUESTS.
Purpose: To respond to information requests, answer questions, manage enquiries and maintain professional or commercial communications with users, clients, suppliers, collaborators or potential clients.
Legal basis: The user’s consent when contacting us voluntarily, and/or Melt Creative’s legitimate interest in responding to professional or business communications.
Retention: Your data will be kept for the time necessary to respond to your request and, where applicable, for the duration of the professional or commercial relationship. After that, the data may be blocked and retained only for the period required to comply with legal obligations or to respond to possible claims.
SENDING OF A CURRICULUM VITAE, PORTFOLIO OR JOB APPLICATION.
Purpose: To assess your profile and manage your participation in current or future recruitment processes.
Legal basis: The user’s consent when sending their CV, portfolio or personal information for recruitment purposes.
Retention: Your data will be kept for active selection processes and, unless you request otherwise, for a maximum period of 1 year for future opportunities.
CLIENT, SUPPLIER AND COLLABORATOR MANAGEMENT
Purpose: To manage professional relationships, project communications, contracts, quotations, invoices, payments, deliveries and administrative obligations.
Legal basis: The performance of a contract or pre-contractual relationship, compliance with legal obligations, and Melt Creative’s legitimate interest in maintaining professional relationships.
Retention: Your data will be kept for the duration of the contractual or professional relationship and, afterwards, for the legally required periods in relation to accounting, tax, commercial or legal obligations.
NEWSLETTER OR COMMERCIAL COMMUNICATIONS
Purpose: To send news, updates, invitations, project information or commercial communications related to Melt Creative’s activity, only where legally permitted.
Legal basis: The user’s consent, or Melt Creative’s legitimate interest where there is a previous professional or commercial relationship and the communication relates to similar services.
Retention: Your data will be kept until you withdraw your consent or request to stop receiving such communications.
The personal data requested is necessary to manage your request, provide the requested information or maintain the corresponding professional or contractual relationship.
If you do not provide the necessary data, we may not be able to respond correctly to your request or provide the requested service.
The provision of personal data requires a minimum age of 14 years or, where applicable, sufficient legal capacity to enter into a contract.
Your personal data will be treated confidentially and used only for the purposes described in this Privacy Policy.
Your data will not be transferred to third parties unless legally required or necessary for the provision of services, including, where applicable:
Where service providers process personal data on behalf of Melt Creative, they will do so under the corresponding data processing agreements and with appropriate security and confidentiality obligations.
If any provider is located outside the European Economic Area, Melt Creative will ensure that the international transfer is carried out with appropriate guarantees, such as standard contractual clauses approved by the European Commission or any other mechanism recognised by applicable data protection law.
You may withdraw your consent at any time, without affecting the lawfulness of any processing carried out before the withdrawal.
You may also exercise the following rights, where applicable:
You may exercise your rights by writing to Melt Creative at privacy@meltmeltmelt.com, indicating the reference “Personal Data”, specifying the right you wish to exercise and identifying the personal data concerned.
If you consider that the processing of your personal data does not comply with applicable law, you may lodge a complaint with the relevant Data Protection Authority. In Spain, this is the Agencia Española de Protección de Datos (AEPD).
This website may use own and third-party cookies for technical, customisation, analytics or similar purposes.
Cookies that are strictly necessary for the operation of the website may be used without requiring consent. For all other cookies, where required by law, Melt Creative will request the user’s consent through the corresponding cookie banner or consent management system.
More detailed information about the cookies used on this website, their purposes, duration and configuration options should be provided in a separate Cookie Policy.
Melt Creative has adopted the necessary technical and organisational measures to protect personal data against alteration, loss, unauthorised access, processing or disclosure.
These measures are designed to ensure an appropriate level of security according to the nature of the data processed and the risks associated with the processing.
It is important that the personal data you provide is accurate and up to date. Please inform us of any change to your data so that we can keep it updated.
Melt Creative will not be liable for the accuracy of personal data that has not been properly updated by the user.
This website may contain links to third-party websites. Melt Creative is not responsible for the privacy policies, content or practices of such third-party websites.
Users should review the privacy policies of any third-party website they access through links on this website.
Melt Creative may modify this Privacy Policy to adapt it to changes on the website, changes in the services provided, or legal, technical or regulatory updates.
Users are encouraged to review this Privacy Policy whenever they provide personal data through this website.
Last updated: June 2026
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